The Government of India’s push for stronger digital security has brought the Sanchar Saathi app into the national spotlight. Recently, the Department of Telecommunications (DoT) directed smartphone manufacturers to pre-install the app on all new devices sold in the country, aiming to curb mobile-related fraud and enhance user protection.
What Is Sanchar Saathi?
Sanchar Saathi is a government-backed mobile application designed to help users safeguard their devices and digital identity. Originally launched as a web portal, it has now expanded into a dedicated app available for both Android and iOS.
The platform provides tools to verify device authenticity, block stolen phones, track misuse of mobile connections, and report suspicious calls or messages.
Key Features
1. Device IMEI Verification
Users can check if a smartphone is genuine or if its IMEI number has been tampered with or blacklisted. This helps prevent the circulation of cloned or fake devices.
2. Block and Track Lost Phones
If a phone is lost or stolen, users can report it through the app. The device can then be blocked nationwide, making it unusable on any network, and later unblocked if recovered.
3. Check Mobile Connections Linked to Your ID
The app displays how many SIM connections are registered using your identity credentials. If an unknown or unauthorized number appears, users can request its cancellation.
4. “Chakshu” Fraud Reporting Tool
Users can report scam calls, fraudulent messages, phishing links, and cyber threats directly within the app. This helps authorities identify emerging fraud trends and take timely action.
Why Is Pre-Installation Being Mandated?
According to the DoT, pre-loading the Sanchar Saathi app ensures:
- Wider adoption of fraud-prevention tools
- Quick access to anti-theft and IMEI verification features
- Better monitoring of unauthorized mobile connections
- Improved national digital security
Smartphone companies have been given 90 days to comply with the directive.
Privacy Concerns and Clarifications
The directive has sparked public debate, with critics arguing that pre-installing a government app could raise privacy concerns. In response, officials clarified that:
- The app does not monitor calls, messages, or user activity.
- Users are free to uninstall the app if they do not want it on their device.
- No additional permissions are required unless the user chooses to access specific features.
What It Means for Users
For regular smartphone users, Sanchar Saathi can serve as a strong security tool:
- Helps verify a device before purchase
- Protects against identity misuse
- Simplifies blocking of stolen phones
- Offers a quick way to report scams
While debates around privacy and government intervention continue, the app’s features aim to strengthen the safety of India’s massive mobile user base.